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BMW DIESEL EMISSIONS SCANDAL

If you bought, financed, leased or owned any new or used BMW between 2009 and 2016, you could be due thousands of pounds in compensation. Please note we are no longer taking new claims – if you have already joined our claim, thank you.

Take action now – all of our clients have or will shortly receive a survey about your claim against BMW from us – please check your emails including junk/spam folders. This is an important step in the litigation. Complete the survey to progress your case to the next stage.

Don’t put off completing the survey – act now!

About the claim

Around 500,000 BMW drivers could be due compensation because we believe BMW installed special software (known as a ‘defeat device’) in certain Diesel vehicles to cheat emissions tests. If we are right, BMW owners were mis-sold cars that are more polluting than the law allows and worth less than the cost they paid.

Drivers were sold a combination of environmental impact and driving performance that was a fiction. Unable to meet international emissions standards, these cars should never have been allowed on the road.

BMW is one of the latest companies that are accused of using ‘defeat devices’ similar to the ones used by Volkswagen in the Dieselgate scandal. If you’ve been affected, we believe you deserve compensation.

Are you eligible?

If you purchased, financed, leased, or owned a Diesel BMW (new or used) between 1 January 2009 and 31 July 2016, you may be eligible for thousands of pounds in compensation.

Exhaust Emissions

We believe BMW cheated the emissions tests and failed their customers. They knew what the emissions rules were, and they developed software to get around them. It is time to hold them to account

It costs absolutely nothing to take part in the BMW Pay Up campaign
If eligible, our law firm will take on your case and it will be managed by an exceptional team of top litigators in London
If successful, each driver could be owed thousands in compensation

What exactly did BMW do, and how did it harm their customers?

We believe that BMW installed ‘defeat devices’ in certain Diesel cars designed to reduce emissions levels in a regulatory test environment. The practical effect of a defeat device is that the car can detect when it is in a test environment (because the tests have standard conditions which the defeat device is designed to identify) and tell the engine to reduce the pollutants it is producing in order to pass that test. In doing so, the performance of the car is also reduced.

When the car is in normal driving conditions (i.e., most if not all of the time), it maintains optimal performance, and as a result the vehicle pumps out unlawful levels of NOx and other pollutants without the driver realising. Without passing these tests, the cars would not have been cleared to drive on UK roads and they do not meet the environmental and performance standards promised in the glove compartment handbook.

We believe that these affected vehicles pumped more harmful NOx into the atmosphere than the law allows. Public Health England estimates that NOx is a ‘major component’ of urban air pollution generally, causing up to 36,000 premature deaths per year.

Drivers were sold a combination of environmental impact and driving performance that was a fiction – it could never happen under normal driving conditions.

The defeat devices used by BMW are different in their details to what Volkswagen used in the Dieselgate scandal but the effect (and we say, clearly the intention) was broadly the same. The VW Group has now paid out hundreds of millions of pounds in settlements in the UK, in the VW NOx Emissions Group Litigation, US, Germany and Australia.

About the GLO process

‘GLO’ stands for Group Litigation Order. The premise of the claim against BMW, brought by way of GLO, is simple. The campaign is no win, no fee, so if you sign up and we don’t win in Court, you pay absolutely nothing.

You and the other claimants will be represented by Milberg London LLP, a global law firm that has vast experience in handling similar claims.

If the legal claim is successful, we guarantee that you will receive at least 50% of the damages awarded to you in compensation. Our legal costs will be paid from the remaining 50% of the damages.

Why Milberg?

The Milberg London team has a long track record of fighting tirelessly for the underdog and using every available legal option to hold wrongdoing corporations to account.

We are at the forefront of group action law and practice and instructed in some of the most significant multiparty cases ever to be heard before the Courts in this jurisdiction. Uniquely in the legal market, we have in-house scientific expertise such that we are leading the expert evidence in relation to several Dieselgate group actions, including against Vauxhall and Mercedes.

Our market-leading legal team regularly goes toe to toe with major corporate defendants and their immense war chests. We make them take our claims seriously.

We can back this up with our commercial pedigree having been forged in the biggest cases at the biggest firms, as well as having one of the UK’s largest client onboarding centres for fast and efficient engagement of new clients, and the support of existing clients. But more importantly, the Milberg London team care about promoting access to justice and work hard to minimise the hassle and stress of the legal process for their clients.

You can find out more about Milberg London by visiting their website here.

Meet your legal team

Edward Cardington

Partner

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Gavin Lubczanski

Associate

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Oliver Lawson

Courtney Sanders

Courtney Sanders

Trainee Solicitor

I got in touch with Milberg through a friend. They helped me with a delayed payment from an employer. They were very professional and kept me informed throughout the process. My experience with their service was excellent. I will contact them again if I require legal advice.

Sally

Good service and kept up to date

Paul Neil

Excellent in customer relations in assisting me to understand the method of claiming against being miss sold an imperfect product with emission standards not comparable to British values

Thomas Newell

Really efficient good communication. Always aware of what stage we are up to .
Helpful and friendly staff who actually answer the phone.

Mr & Mrs Lyons

Outstanding service

Wayne Barnett

So far this company's dealings with me have been entirely professional and honest. I understand these things take a long time and much information is needed, which I've provided as promptly as possible. No negative experience at all, don't understand where other negative reviews are coming from?

Richard Taylor

What has BMW done wrong?

We believe BMW installed defeat devices in certain Diesel cars that were designed to reduce emissions levels in a regulatory test environment. Without passing these tests, the cars would not have been cleared to drive on UK roads. Put simply, we believe BMW cheated the emissions tests. The software appears to have identified when the engine was operating under regulatory test conditions and reduced the levels of pollutants being pumped out so it passed the test. But this kind of environmental performance could never be replicated under real life driving conditions. The defeat devices used by BMW are different in their details to what Volkswagen used in the Dieselgate scandal but the effect (and we say, clearly the intention) was broadly the same.

Does the recent VW settlement impact my claim against BMW?

Not directly. We believe all car manufacturers installed defeat devices differently so the technical case against BMW will be different. However, broadly speaking, we believe the settlement is a positive development for all emissions cases in this jurisdiction.

What is a defeat device?

A defeat device is any element of design, software or hardware in a car which detects different vehicle conditions (e.g. temperature, vehicle speed, engine speed etc) and adjusts or disables the car’s emission control system. In the case of BMW (and VW, Mercedes and Vauxhall) the manufacturers appear to have written software into the computer unit that controls the engine.

The practical effect of a defeat device is that it can detect when it is in a test environment (because the tests have standard conditions which the defeat device can be designed to identify) and tell the engine it needs to reduce the emissions it is producing in order to pass that test.

By contrast, when the car is outside of a test environment (i.e., most if not all of the time), it recognises that and the vehicle pumps out unlawful levels of NOx and other pollutants without the driver realising.

The reason for using a defeat device appears to have been that the engines in question could not meet the emissions test and produce an acceptable consumer driving experience.

What is the harm to consumers?

Assuming the claim succeeds, drivers that purchased, financed or leased a new or used Diesel BMW between 2009 and 2016 did so on a false premise and may be able to receive compensation.

These consumers had a reasonable expectation their car would meet certain environmental and performance standards. That’s what they were promised in the glove compartment handbook.

The reality was that the cars were far more polluting than drivers were told. They pumped more harmful substances like NOx into the atmosphere, which are known to cause thousands of premature deaths a year in the UK – academic research has also established that long-term exposure to air pollution increases the risk of serious infection and death from COVID 19. Unable to meet international emissions standards, these cars should never have been on the road.

The cars would also be worth less than the drivers paid for them (because BMW did not deliver an environmentally compliant car which also met performance expectations) and are worth even less today in the second-hand car market. Drivers were sold a combination of environmental impact and driving performance that was a fiction – it could never happen under normal conditions and BMW knew that.

Put simply, BMW did not provide the car drivers paid for.

How many UK drivers are affected?

We estimate that 500,000 UK drivers have purchased or leased a new or second-hand BMW during the period when we say BMW was cheating the tests. Each of these motorists could be eligible to claim compensation.

What about drivers who bought their car second hand?

Drivers who bought a second-hand car may be eligible for compensation too.

How much money do BMW drivers stand to get in compensation?

This will depend on a range of factors including how much drivers paid for their car and how much harm the Court determines BMW caused by its behaviour. Under consumer protection laws, motorists could recover between 25% and 75% of the price of their vehicle depending on the severity of the misleading or aggressive practice or the difference between the market price of the product at the time of sale, and the price paid. This could be many thousands of pounds, even for second-hand owners. Purchasers of affected cars have already been awarded compensation in other countries. Below are some examples of pay outs in similar cases in other countries. Remember, however, that the English Courts are not bound by these decisions and will have to make their own calculation of loss for vehicle owners.

In the US, claimants received between US$5,000 and US$10,000 from VW and between US$822.50 and US$3,290 from Mercedes.

In Spain, VW claimants were awarded €3,000 each.

In Germany, there has been a large range of awards against VW ranging from €1,000 to tens of thousands of Euros for each claimant (against Daimler/Mercedes, awards of over €40,000 have been given).

In the Netherlands, a court declared that first-hand VW owners were entitled to €3,000 and second-hand VW owners were entitled to €1,500.

How will the claim be brought to court?

The Court has recently decided that a Group Litigation Order (or ‘GLO’) is the most appropriate way to manage the claim and has made a GLO.

A GLO is a procedural mechanism that allows lots of claims with “common or related issues” of fact and/or law to be managed together as one case.

What progress have the lawyers made so far?

We are still in the relatively early stages of the litigation, but we have issued claims against BMW on behalf of nearly 30,000 clients at Court.

We are working with the other claimant law firms who have issued large numbers of claims, which are now subject to the GLO. We will be working hard over the next few months to assist with compiling the Group Register, which is a detailed schedule of all the Claimants to the proceedings and to finalise our Generic Particulars of Claim (‘GPOC’), which sets out our case against the Defendants in great detail. The Defendants will then be required to provide their Generic Defence to the GPOC.

We are also in the process of asking our clients to complete the Schedule of Claimant Information survey as quickly as possible. This is an important step in the litigation and is Court ordered. Please check your emails (including junk and spam folders) and complete the survey to progress your case to the next stage.

Do clients have to pay anything from their own pocket?

No.

The lawyers and other interested parties only get paid if there is a win at the end of the case (see above). If the claim is successful, the lawyers and other interested parties (including the litigation funder) are paid from the proceeds recovered from BMW. If the case is unsuccessful, the clients pay nothing.

Any costs that need to be paid up-front or along the way (e.g. barristers, Court fees and experts) are covered by a litigation funder. The litigation funder is paid back at the end of the case out of the lawyers’ share of the compensation – not the consumer’s (see below).

Who are the lawyers running this claim, and who is funding it?

The lawyers are Milberg London, a leading firm for consumer and group litigation.

The case is being funded by a third-party litigation funder. The funder will pay for the hard costs associated in bringing the claim including court fees, barristers and experts. In addition, Milberg London are working on damages based fee agreements which means they do not charge fees unless and until there is a successful outcome in the case.  

How often can I expect to get an update on my claim?

Our legal team are working hard behind the scenes to progress your claim. We will endeavour to provide you with regular updates every 6 to 8 weeks with developments happening in your case.

In addition, you can always get in touch with your Case Manager for an update, email [email protected] or call us on 020 3824 6541.

If my vehicle is not eligible, can you explain to me why please?

There are a number of reasons why a vehicle may be ineligible:

  • It was not manufactured within the relevant time period.
  • It is not a model we have identified as being affected by the Diesel emissions scandal.
  • We do not have enough information or documentation from you in order to validate your claim.
How long is it going to take?

Unfortunately, the wheels of justice turn slowly, and group actions of this scale and complexity take many years to work their way through the Court system.

We are required to work through the English Court system and the many procedural steps required by the rules, thus the speed at which cases move is not entirely within the control of the Claimants or their lawyers and depends on the availability of the Courts as well as the conduct of the Defendants. However, a lot of progress has been made recently. It is possible the case is resolved in the next 24 to 36 months.  

There is also always the possibility that claims will settle before the Court process comes to an end, for example as with the settlement recently reached with VW in relation to the VW NOx Emissions Claim.

What if I have sold the car?

That is not a problem. We believe you still have a valuable claim even though you have sold the vehicle. Your claim and loss will be based on the period you owned the car. You can still join our group.

Legal enquiries

To contact Milberg London please call +44 20 3824 6541 or email [email protected]